Why I prefer working for small businesses

March 3, 2010 – 8:04 am

“…the purpose of bureaucracy is to compensate for incompetence and lack of discipline - a problem that largely goes away if you have the right people in the first place. Most companies build their bureaucratic rules to manage the small percentage of wrong people on the bus, which in turn drives away the right people on the bus, which then increases the percentage of wrong people on the bus, which increases the need for more bureaucracy to compensate for incompetence and lack of discipline, which then further drives the right people away, and so forth.”

- Jim Collins, from Good to Great: Why Some Companies Make the Leap… and Others Don’t

  1. One Response to “Why I prefer working for small businesses”

  2. It also causes the right people to mimic the behavior of the wrong so that things can operate once the bureaucracy makes it impossible to be right.

    By tim on Mar 3, 2010

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